Artificial or the automatic categorisation of emails into
Artificial Intelligence (AI) is the intelligence displayed by machines such as computers by observing and learning from the environment, in a way similar to humans. It is based on the idea of building machines that can think, act and learn just like human beings and thus accomplish tasks that have historically required human intelligence. Whether it is the application of digital personal assistants, personalised recommendations for content on the Internet, the usage of applications like Google Maps for directions or the automatic categorisation of emails into ‘important’ and ‘spam’ folders – all these are simple instances of AI. However there is no common definition which describes AI, but in general terms it is the capability of a machine to undertake tasks and works that would require human intelligence, as speech recognition, decision making and ability to replicate human skills which includes reasoning ability, pattern recognition in addition to performing systematic tasking in an intelligent and effective way.